Website tracking

Every visitor to this website is tracked for statistic purposes and data such as IP address, browser version, screen resolution and ISP hostname is collected. This information is used for analysis of webstats and is never made available to anyone outside of the company in any way, shape or form.

Cookies

If any website visitor chooses to select their location from the links above a cookie is set on their computer to reflect this choice. This cookie will then define which currencies to display and other minor location specific variables. Cookies are also used to track session information in the ordering process.

Customer testimonials

We never publish customer testimonials without seeking permission first. This will be done in the form of a personal email to ask whether we can use your comments on our website and/or promo material. Testimonials submitted to hosting directories or other third party review websites will be assumed as safe to use without seeking permission first.

Ordering process and customer records

During the order process we require customers to supply contact details such as their name, address, email and phone number. This are for internal records only and will never be passed outside of the company. It is important that we have these details so customers can be contacted and payments verified.

Payments

All payments are processed using SSL encryption between our systems and those of our processing partner.

Accurate data

It is of great importance that we have accurate contact details for customers at all time. Customers can update these details by logging into their billing control panel.

Security

All customer information is kept in a secure database online with the necessary server protection measures in place. Records are also stored offline in physically secure conditions. We do not store credit card details in any way, shape or form.

Safe Harbor Framework

Our company has certified its participation, and compliance with the USA-EU Safe Harbor Framework and the USA-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the transfer of personal information from European Union member countries and Switzerland to the United States. The principles of Safe Harbor compliance are notice, choice, onward transfer, security, data integrity, access, and enforcement. Additional information about the Safe Harbor principles and certification process can be found here.

Changes to this document

From time to time this document may be changed. This will typically be communicated via WWW with an announcement via email.

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